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2009 Center of Excellence Award

Coming off a record sales performance for January 2009; Kuni BMW was awarded “Center of Excellence” for their efforts in 2008. This is BMW’s highest award for customer satisfaction, awarded to the top 31 performing dealers in the United States. This proves that when you focus on providing great value, and satisfying your clients, you can perform well even in tough times.
The prestigious 2009 Center of Excellence Award, which is presented annually by BMW of North America, to recognize sales and service leadership with the highest level of customer satisfaction. 

Kuni BMW was one of only 5 dealers in the western region, and the only BMW dealer in the Northwest to receive this prestigious award.

Jim O’Donnell, President of BMW North America states, “The Center of Excellence award is reserved for those dealers who have aligned with BMW business strategies to achieve exceptional brand representation, operational excellence and consistent delivery of a superior customer experience.”

Kuni BMW President, Shanon Mornhinweg, commented on the award saying, “In today’s challenging business environment, here at Kuni BMW, we have continued to perform well and consistently outperform our competition by a wide margin.  I believe that we have been able to accomplish this because of our entire team’s commitment to hard work and customer satisfaction.” 

“Center of Excellence is BMW’s highest and most sought after award”, Mornhinweg added. “It is a team award and is only given to the top 31 dealers in the country.  This is truly an awesome achievement.  Here at Kuni BMW we are very proud and humbled to receive such an award.  We understand that getting to the top in customer service is just the beginning of our journey.  Kuni BMW will work diligently to remain the leader and one of the best in the country.”