2009, 2010 & 2011 Center of Excellence Award

For the third year in a row, Kuni BMW has been awarded the prestigious Center of Excellence Award. This is BMW’s highest award for customer satisfaction, awarded to only the top 32 of 338 performing dealerships in the United States. “The Center of Excellence program rewards the BMW Dealers who excel in their key business metrics,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. “This year’s 32 winners are the ultimate performers who represent the best of the BMW brand and we are proud to have them representing the brand.”

Jim O’Donnell, President of BMW North America states, “The Center of Excellence award is reserved for those dealers who have aligned with BMW business strategies to achieve exceptional brand representation, operational excellence and consistent delivery of a superior customer experience.”

Kuni BMW President, Shanon Mornhinweg, commented on the award saying, “In today’s challenging business environment, here at Kuni BMW, we have continued to perform well and consistently outperform our competition

by a wide margin.  I believe that we have been able to accomplish this because of our entire team’s commitment to hard work and customer satisfaction.”

“Center of Excellence is BMW’s highest and most sought after award,” Mornhinweg added. “It is a team award and is only given to the top 32 dealers in the country.  This is truly an awesome achievement.  Here at Kuni BMW we are very proud and humbled to receive such an award.  We understand that getting to the top in customer service is just the beginning of our journey.  Kuni BMW will work diligently to remain the leader and one of the best in the country.”

Center of Excellence 2011

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